Refund and Return Policy
At mymaa, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your purchase, we're here to help.
Refund Policy
We offer refunds on products returned within 7 days of delivery. To be eligible for a refund, the product must be unused, in the same condition that you received it, and in the original packaging.
Refunds will be initiated after we receive and inspect the returned product. If the returned product is in the same condition as it was sent out and meets our quality standards, we will process the refund to the original payment method used for the purchase.
Please note that shipping costs are non-refundable, and you will be responsible for paying for your own shipping costs for returning the item.
Return Policy
If you wish to return an item, you must initiate the return process within 2 days of receiving the product. To initiate a return, please contact our customer service team at [contact email/phone number] to obtain a return authorization.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, we will initiate a refund to your original method of payment. Please allow [number] days for the refund to be processed and credited to your account.